Puggle Puzzle Just Became The Charred Plank

Shipping and Delivery

Free Shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping in Australia with Australia Post. 


The Charred Plank are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Estimates are estimates

A delivery estimate is provided with every The Charred Plank order. This will give you an idea of how long your order typically take to travel the route of your parcel. It’s important to know that this is not a guaranteed delivery date.

Once we get the tracking number from our couriers, you will be the first to know about it and you will be able to check the status on our tracking page.

We currently provide Free Standard Delivery and you can upgrade to Express delivery during the checkout.

The Standard Delivery times are:

WA - Metro - up to 2-3 business days

WA- Country - up to 5-7 business days


All the other states outside WA

Metro - up to 3-5 business days

Country - up to 5-7 business days

Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

United States

8-14 Business days

Canada, Europe

8-15 Business days

Australia, New Zealand

7-15 Business days

Central & South America

10-20 Business days


8-15 Business days


15-30 Business days


Max delivery time – 30 business days.

*This doesn’t include our 1 day processing time.

*All shipping times exclude clearance/customs delays

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